BrainLink - General and Support Information

Full Bi-directional Integration for SugarCRM and Outlook  

BrainLink “Sync Pane”

BrainLink’s Sync Pane is the beating heart of the plugin. You can create and find leads associated with emails that come into your inbox. From there, you can view contact history, account details and other clues into your selling process.
Sync Pane Features
You can choose to have the BrainLink Pane sync your contacts automatically (every hour, day or week, etc.) or you can manually sync your contacts, tasks and opportunities. You can easily share as much information between SugarCRM and Outlook as you’d like.

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Request Support

Email and ticket support will be answered on the same business day. As each support request can be unique, we will do our best to have a resolution to the problem as soon as possible. Most support cases can be resolved by training, we ask that screenshots and detailed descriptions of the problem be included when requesting support. 

If phone support is needed, support time will need to be purchased. We bill by the quarter hour @ $200 per hour. 

A group training session can also be purchased in 1 hour blocks of time. 

BrainLink is sold as a 10 user minimum @ $12.00 per user per month - Billed annually 


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